This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• ● Account means a unique account created for You to access our Service or parts of our Service.
• ● Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• ● Application refers to Chatbot AI - Aivo Assistant, the software program provided by the Company.
• ● Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Chatbot AI - Aivo Assistant.
• ● Country refers to: Gujarat, India
• ● Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• ● Personal Data means any information that relates to an identified or identifiable individual.
• ● Service refers to the Application.
• ● Service Provider means any natural or legal person who processes the data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, or to assist the Company in analyzing how the Service is used.
• ● Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• ● You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Subscription & Payments

Our app offers premium features through subscriptions and Plans. By subscribing, you agree to the terms outlined below:

Subscription & Plans:

• ● Weekly Subscription: Auto-renews every week unless canceled.
• ● Monthly Plan: Provides access for 30 days (Non-Renewable).
• ● Yearly Plan: Provides access for 1 year (Non-Renewable).

Billing & Auto-Renewal:

• ● Weekly subscriptions automatically renew unless canceled at least24 hours before renewal.
• ● The renewal charge is applied to your Google Play account.
• ● Monthly and Yearly plans is non-renewable. Users must repurchase after expiration.

Cancellation & Refunds:

• ● You can cancel your Weekly Subscription anytime via Google Play > Subscriptions.
• ● No refunds are provided for partial usage or remaining days.
• ● Monthly and Yearly plans are non-refundable as they are non-renewable plans.

How to Cancel Auto-Renewal:

• 1. Open Google Play Store.
• 2. Navigate to Profile > Payments & Subscriptions.
• 3. Select Aivo AI - Premium Plan.
• 4. Click Cancel Subscription.

AI-Generated Content Policy

Our Application uses advanced Artificial Intelligence technologies provided by OpenAI, including ChatGPT, DeepSeek and DALL·E APIs, to generate responses, content, and images.

Disclaimer Regarding AI-Generated Content

• ● The nature of AI-generated content (e.g., responses, images, or recommendations)
• ● AI-generated responses and content are for informational, entertainment, or creative purposes only.
• ● Any risks or limitations (e.g., content might be incorrect or inappropriate at times).
• ● While we strive to ensure the accuracy and appropriateness of the content, AI-generated content may sometimes be inaccurate, incomplete, or unsuitable.

Content Moderation and Reporting

To maintain a safe and user-friendly environment:

We have implemented mechanisms for Users to report inappropriate, offensive, or harmful AI-generated content.

Users can flag content directly within the Application using the "Report Issue" feature. Reported content will be reviewed and addressed promptly.

Third-Party APIs

The Application relies on OpenAI’s APIs (ChatGPT and DALL·E) and DeepSeek APIs to process user prompts and generate outputs. By using the Application, You acknowledge and agree to OpenAI’s privacy and usage terms.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including:

• ● Email address
• ● First name and last name

Usage Data

We collect information about Your use of the Service automatically, such as:

Activity logs including pages visited, time spent, and actions performed within the Service.

Data from AI Interaction

When You interact with the AI services in the Application:

• ● Your prompts, messages, or uploaded images may be processed by OpenAI to generate outputs.
• ● This data is used solely for providing and improving the Service.

Information Collected while Using the Application

With Your prior permission, We may collect:

• ● Access to Your device’s camera, photo library, or storage for uploading and processing images via AI.

The app requests certain permissions to provide core features:

• ● Camera and Photo/Video Library: Used to upload or update profile pictures.
• ● Microphone: Used to enable the voice assistant feature.
• ● Notifications: Used to send updates and important alerts.

Users can manage or revoke app permissions anytime through their device settings. The app will continue to function, but certain features may be limited if permissions are not granted.

Use of Your Personal Data

We may use Your Personal Data for purposes including:

• ● To Provide AI Services: Generate content (text or images) based on user input via ChatGPT and DALL·E APIs.
• ● To Maintain and Improve the Service: Enhance the AI-generated outputs and optimize user experience.
• ● To Address User Reports: Review and moderate flagged content for policy violations.
• ● To Communicate With You:Notify You about updates or issues regarding the Service.

Retention of Your Data

We retain data as long as necessary to fulfill the purposes described above. AI interaction data may be retained temporarily for service improvement and debugging but will not be used for other purposes without Your consent.

Delete Your Your Data

You have the right to delete the personal data that we have collected about you.

You may update, amend, or delete Your information at any time by signing in to Your Account

Data Sharing and Advertising

Our app displays advertisements through IronSource, but we do not share personal data with advertisers. Advertisements are shown based on general app usage data and are not personalized to individual users.

Security of Your Data

We take appropriate measures to protect Your Personal Data but cannot guarantee absolute security due to the inherent risks of transmitting data over the Internet.

Compliance with Data Protection Laws

Our app complies with India's Digital Personal Data Protection Act to ensure the safety and security of user data. We take measures to protect user information and offer transparency about how data is processed and stored.

Third-Party Services

Clearly state that these services are used and provide links to their privacy policies:

• Firebase: Firebase Privacy Policy

• OpenAI: OpenAI (ChatGPT and DALL·E) Privacy Policy

• IronSource: IronSource Privacy Policy

We use Firebase for authentication and database storage, Google Analytics to analyze user behavior, and IronSource to display advertisements. No personal data is shared with advertisers or external parties.

We do not share personal data with advertisers. Ads are based on general usage, not personalized targeting.

Children's Privacy

Our Service does not knowingly collect personal data from children under 13 years old. If we become aware of such collection, we will delete the data immediately.

Links to External Websites

Our app may contain links to third-party websites. We are not responsible for their privacy policies. Please review their terms separately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified on this page with the "Last Updated" date.

Contact Us

If you have any questions regarding privacy while using the Application or about our practices, please reach out to us via email at aivoai.contact@gmail.com